Omnichannel and digital transformation programme

Inject digital culture into your
business and collaborators' DNA

Driving and promoting digital culture is an essential for health and pharmaceutical industry companies today. It equips collaborators with the knowledge and skills they need to add value in an omnichannel world. Digital transformation gives you the opportunity to build a distinctive competitive advantage, improving internal processes with one ultimate goal in mind: establishing more efficient, more personalised relationships with customers.

Companies, employees and collaborators in the pharmaceutical industry

Digital transformation starts with people. That is why we design programs that help them take advantage of the perks of working within omnichannel environments.

Dx360

Diagnosis

We want to know every little detail. We’ll begin with a thorough diagnosis of your current situation, analysing the level of experience and digital maturity of your business and your people. We’ll conduct in-depth interviews and online questionnaires, identifying gaps and opportunities which we’ll use to define specific objectives and implement a programme of initiatives for successful digital acceleration – always adapted to your business needs.

Rx360

Prescription

We think big. We’ll develop a digital transformation plan that puts people front and centre and leaves nobody behind, promoting culture, omnichannel working and digital skills – as a team. A plan that drives a shift in mentality, that presents digital and omnichannel strategies as an opportunity to better understand, interact with, and anticipate the needs of customers and users.

Tx360

Treatment

We get things moving. We’ll set up initiatives to reach the goals we’ve set out, prioritising those roles with the greatest impact on your business’ digital transformation. We do all this… and so much more: change management campaigns; sessions with experts on how digital impacts processes, the wider organisation and customer relations; in-person and online workshops to improve your team’s digital skills; certified e-learning platforms with multimedia content and resources, etc, etc.

NxT360

Follow-up

We measure results, for improved decision-making. We establish indicators to assess whether digital transformation is succeeding across the board. We gather feedback after every activity, updating content so we can keep driving forward together, in the direction set out in your strategy.